Indah Mariani: COO & Co-Founder of Infradigital Nusantara

Tell us about yourself.

My name is Indah Maryani and I am the COO and co-founder of Infradigital Nusantara. We built this company in December 2017. I’ve been partners with my co-founder for seven years now and it has been an interesting journey.

I have been in the payment industry for the last 15 years. I was a part of the first wave of digital wallets, and have carried out the installation and implementation of digital wallets in many countries throughout Africa, Europe and America. Seven years back when I met my co-founder, we were both working in a startup called Fusion Payment. As you know, the digital wallet market is very competitive, with big players such as GO-PAY and Tokopedia. We saw that the competition was very stiff, and we realized that in payment systems what you want is recurring transactions. Basically what we did was create a platform called Beruang, which allowed you to buy all the digital goods like pulsa, electricity, and water – goods that you pay recurrently every month – as products on our platform. However, we realized that everyone was playing the same game. Everyone was developing their own versions of digital goods products.

Back then, my co-founder and I were trying to onboard traditional merchants to do online payments through our product. It was very difficult because we were such small players; when we offered Beruang as a platform, they were asking questions about us and who we were, but they were excited about the fact that our product enabled them to digitize their billing and pay through any method they wanted. After that experience, my friends and I decided to quit our jobs at the time to create Infradigital.

 

What exactly does Infradigital do?

Infradigital allows non tech-savvy businesses to digitize their bills. For instance, schools, apartments and SMEs. There are many schools in Indonesia, and a lot of them had not tapped into the possibilities of technology yet. They did everything manually. Let’s say if you wanted to collect payment from the parents, you would hand over a paper to the student, who then passes it on to their parents. Basically, it was a very manual job. We helped these institutions digitize their bills and connected them to all the payment methods available now in the digital ecosystem. So, it’s not only using a bank account. Not only using banks, but wallets and retail markets too (ie. Indomaret). It applies to any kinds of channels that the consumer wants. From there, since the bills are already digitized, the bills could also be leveraged for other things, like student loans for instance.

 

What challenges have you faced so far as a one-year-old startup?

In a startup, time and money are very important. Naturally, you have limited time and limited resources. You have to move fast and prove that your product has a lot of traction, which requires a certain amount of focus. We launched our product in March and the first traction was only around 150 million Rupiah of transactions per month but now we are able to process transactions as large as 2.2 billion Rupiah per month. We are actually seeing a lot of traction, but it’s just that it’s always a busy day. Because you always have to find the right product with the right market fit, you always have to listen to your customers, but you also have to do things like fundraising simultaneously. So, juggling all these things at the same time is challenging.

 

You’ve been running your startup for less than a year and you’ve already grown to over 2 billion Rupiah worth of transactions! How did you gain traction so fast?

It’s funny because we actually sell our product door-to-door. First we visited around 100 schools per month and administered surveys to over 2000 parents. These schools weren’t even in Jakarta – they were in Depok and other pre-rural areas. We asked them whether they were ready to migrate to digital payment. Out of the 2000 parents that we asked, 80% of them were ready to do so. The schools and other partners were keen as well. We saw that there was a lot of interest amongst the parties and we knew that in the near future, offline payments would be obsolete. But capturing the market was not as easy as we thought, because the people we were targeting were traditional people.

So, we came to them selling door-to-door. Back then, the system wasn’t even built yet; we were just marketing a prototype. But still, people showed interest in our product. In the first month, we got 20-40 schools signed up, but none of them had started using the product yet. In our sales funnel, there are two processes involved: acquisition and activation. Because we saw a lot of interest, we provided the platform for free as long as they were willing to migrate to our system. Migrating was taking a lot of time because literally everything was done manually, so in order to create a database of students, our team had to take pictures of them one by one and upload them in an excel sheet. This migration process was pretty complicated, but after we were done we noticed that the parents were starting to migrate to online forms of payment, too. This was because everyone was really eager – especially the schools because their manual processes were a source of corruption. If someone took away some funds they would simply claim that the pages were lost or the payment wasn’t traceable, or the incoming money was being used for activities that the principal wasn’t aware of. This corruption ended up forcing the school to migrate their system digitally.

Nowadays, we are not doing it door-to-door anymore. We actually have monthly acquisitions now, and we have 6-10 schools every month. Some of them are referrals. You will know when you build your product and it delivers value to your customer, it just keeps rolling with more requests and referrals. We also believe that if we build trust in the market, we will actually get a return.

 

How do digitalization and a cashless future affect women?

I imagine that digitalization will open up opportunities for women and will enable women to make some moves. Moms decide everything for the family; they are the ones who make all the purchases, so financial inclusion will actually help women to manage their expenses more easily. Over time, I really believe that women will understand things like savings, returns and interest. I think it will impact women as they will be the first ones to respond to this kind of change, especially if they are the ones in charge of the family.

 

Why exactly did you decide to jump into financial inclusion?

Financial inclusion is actually a big market and it hasn’t been tapped into yet. If you go to the World Bank Indonesia SME Banking Study 2017 and look at their database, you will see that out of many small-and-medium enterprises (SMEs), only 3% of them are using internet banking and 97% of them are still untapped. Meanwhile, everyone is at war on the consumer side because everyone wants to become the next Alipay. When I went to the schools and saw the reality…it’s pretty sad, you know. 60% of parents don’t pay their tuition fees on time; 40% pay late, and 20% don’t pay at all. Imagine how much of a hassle that would be if you ran a school. On top of this, there is a regulation from the government that prevents you from notifying the student directly if their tuition has not been paid, so as not to discourage students from attending all the classes, you know? In Indonesia when you are talking about education, everyone is trying to make things better for the greater public and for the kids, and yet the reality in the market is that the schools themselves are unable to make enough money to pay for their facilities. So how can they even start thinking about their quality of education?

Meanwhile in the digital world, everyone is so fancy already. Everyone is talking about all these next-level innovations, but very few of these actually touch and are applicable in the current market situation. So that’s why we really want to focus on education. We want to help not only the parents, to allow them to have access to funding, charities and loans for educations, but also these institutions to help them grow and focus on building up their quality of education.

 

Are there any specific challenges you face as a female founder in Indonesia?

Sometimes, women’s voices are not heard. I have been in the payment industry for quite some time. Even now, I sometimes feel like when we voice something, your audience doesn’t take you seriously because your tone and your voice is different from that of the average man’s. I just find that a woman’s voice is not really heard, especially in a big forum. Men are perceived as more trustworthy in a forum than women.

 

Do you see that shifting at all? What can we do to change that assumption?

There’s a lot of things that we can do. I don’t like arguing, and I prefer not to be in the spotlight, I’m not sure if other women feel the same or if it’s just me, but I really do think that if women speak up more, it can change something. The thing is, in Indonesia because we have an Eastern culture, we feel as if we should be more reliant on men. That’s one of the factors that have been built into our culture. Over time, this will change because a lot of women now are very outspoken and smart. They tend to not take the spotlight, but this can be changed for sure.

 

On the other hand, are there any instances where you have felt more empowered as a female entrepreneur?

Yes – in my own company. Women are generally better able to multitask, so they can oversee many different problems and different situations. This is something women are very good at and men not so much. So, when you’re making important decisions – or any decision in fact – you have to look over a range of factors. I think in my current position, I need to be sensitive to many things and consider a lot of aspects as well in decision-making. I think most of the decisions are being made based on those considerations, and I think that’s where I am playing a bigger role.

 

Did you feel empowered to become an entrepreneur? Was there a lot of support and did you face a lot of doubt?

I think in whatever situation you are, regardless of your job title, the utilization of your knowledge and your wisdom can be empowering in many ways. I received a lot of support, especially from friends and family because they were not gender biased. I have friends who developed their businesses from the early age of 18; they were already entrepreneurs and they were always ready to help and gave us non-entrepreneurs the courage to start thinking of building a business. It’s actually a contagious act 🙂 When my friends (who are non entrepreneur) were talking about their jobs and how stressed out they were getting from their tasks, I asked them why they didn’t just become entrepreneurs – it’s something very challenging yet enjoyable. It’s full of ups and downs, but the thing is this feeling is something that I really appreciate, and I think most of the entrepreneurs who have been doing this business since an early age understand that and encourage other people to do the same.

 

What is it like to toggle being both an entrepreneur and being a mother – both 24-hour, full-time jobs?

It’s tough. It’s so, so tough. I always feel guilty if I don’t see my son for at least three hours a day, but the thing is that I love both my work and being a mother. Sometimes when I’m stressed and I don’t know what to do at work, I go home and feel so safe because I see my son and suddenly whatever happened in the office doesn’t really matter anymore. It’s a big challenge, but women should not give up their careers to become mothers. Because in order to be a good mom, you need to be a good role model, too. Full time moms are great, don’t get me wrong. But you don’t have to be a full-time mom to be a perfect mom. You can be both: you can be a successful woman as well as a mom at home. It does get really tough because if something at office is stressing you out, you tend to bring it with you to home and vice versa. So, you need to find a balance. I have to give myself some credit sometimes and tell myself I need to do this in order to be a good role model for my son.

 

Speaking of role models, do you have any role models that you personally look up to?

Yes, my mom. She’s a very tough mom. My childhood was not wonderful because my dad left and my mom was a single mother who raised three children. So, she has been my role model forever.

My mom was a victim of abuse from my dad; the abuse got to the point where she was in a coma for three months. After that, my dad disappeared and then no one was taking care of us. When my mom regained consciousness, the doctor told her that she would probably never walk again. She had never worked before, but she thought that if she didn’t get a job then how could she feed her kids and send them to school? She fought a lot and started walking again, which the doctors found miraculous. She juggled three jobs a day just to raise us and feed us and to give us proper shelter and education. That’s a lot to handle.

 

If you were to give a girl advice on becoming an entrepreneur, what would you tell her?

Just jump in, and you’ll find a way. If there’s a will there’s a way. Believe in yourself.

 

Indonesia Fintech Landscape Report 2018

Indonesia, the largest economy in South East Asia, with an estimated population of over 260 million people, the majority of which are under the age of 35 and growing mobile phone and Internet penetration rates, Indonesia is a treasure trove of untapped fintech opportunities.

Fintech companies looking to expand in South East Asia would be remiss if they were to overlook the Fintech Indonesia scene as a potential market. With that in mind we hope to help you navigate the Indonesian landscape with the latest edition of the Fintech Indonesia report 2018 by Fintech Singapore.

Download the Report

[RECAP] NextICorn International Summit 2018

ANGIN was honored to have attended the NextICorn International Summit 2018 from 9 – 10 May 2018, held at the Bali Nusa Dua Convention Center. The summit was opened with amazing speakers including Chairman of Indonesia’s Investment Coordinating Board Thomas Lembong who spoke directly to the audience on the administration’s dedication to supporting the startup ecosystem, the managing director of Sequoia Capital India Sheilendra Singh, and Minister of Communications and Information Technology H.E. Rudiantara. An all-star panel with Indonesian Unicorn CEOs comprised of GO-JEK’s Nadiem Makarim, Traveloka’s Ferry Unardi, Tokopedia’s William Tanuwijaya, and Bukalapak’s Achmad Zaky then spoke about Indonesia’s startup potential in a digital age and their own unique journeys and experiences.

The rest of the conference bustled with activity. In the main hall, speakers from different industry verticals such as fintech, health, and education spoke to concentrated audience members. Meanwhile, hundreds of meetings were occurring between hopeful startups and investors in hallways, meeting rooms, and lunch tables. In total, 70 curated and selected seed to Series C startups were present, including ANGIN’s own portfolio company, Taralite.

ANGIN is delighted to have partaken in such a meaningful and productive conference. We are grateful to have reconnected with so many familiar faces and meet many new ones, and highly anticipate next year’s NextICorn summit.

Melina Subastian: Investment Manager at Alpha JWC Ventures

Tell us a bit about yourself.

My name is Melina. I am an investment manager at Alpha JWC Ventures. We are a venture capital firm with a focus on Indonesia and the rest of Southeast Asia for early and mid-stage tech startups. We do investments with the founder-first principles, where we like to back great mindset and potential entrepreneurs.

Describe your journey. How did you get to where you are today?

My journey. My first job was in management consulting with McKinsey & Co. in the Jakarta office. I spent about three years there, and I did most of my projects in digital transformation and community development (in McKinsey, they refer to “tech” as “digital”). Some of the projects I did were things like digital banking development for conventional banking, e-commerce platform development for modern retailers, and ‘digital village’ creation where we empower offline-to-online technology transformation in rural areas in Indonesia.

Working on those projects made me very excited about tech industry. After couple of years advising corporations, I got interested in seeing the wider scope of tech in the startup landscape. I interviewed with both tech start-ups and VCs. I ended up in a VC because I felt very passionate in making a wider impact, and VC role would allow me to do it. By doing assessments and leveraging a network and wide community of companies, we can provide a wider impact and also help in community development and ecosystem building, like what ANGIN and Connector.ID do. I really think that based on my character and personal preferences, this is something that really suits me. I can also apply what I learned during my time at management consulting, especially in the assessment of companies, compatibility with founders, and portfolio management. So far, I feel very happy here.

As a VC, you’re able to see a wide variety of start-ups. From what you see, how are women entrepreneurs doing? How are the numbers? Do you see a lot in certain sectors?

This is a very interesting question. I’ve spoken at some panels and events on gender-lens investing and women’s entrepreneurship, and this question often popped up. I see that – and everybody knows this – women entrepreneurs are still very much a minority in Indonesia and in Southeast Asia. I would say that the visible ones are around 10-20% of all start-ups. If you look at our 20 portfolio companies, four companies have female founders. Four out of 20 is actually quite a good number for female VC-backed startups. We are actively trying to promote and encourage more women entrepreneurs in our investments going forward.

How does the investment landscape actually view these women entrepreneurs?

So when I said around 10-20% of all start-ups have female founders, those are the visible ones. But the VC-backed ones are even less than 10%. Yeah. And there are a few reasons for that. Which are actually due to how the landscape views women as entrepreneurs.

This goes without saying, but there’s a nonverbal stereotype within the VC community that I have actually observed and is also something backed by data. Recently, Alpha JWC had a female-led event called Alpha Female on women’s entrepreneurship and gender-lens investing. We featured some female leaders and practitioners that we see have great impact in female entrepreneurship. Some of them included: Sonia Barquin, a partner in digital banking, Dayu Dara, Head of GO-LIFE at GO-JEK, Alyssa Maharani of Google Accelerator and Grace Natalia, one of our female co-founders. We were talking about one very interesting data point from a Google research project indicating that there is a big discrepancy in terms of the proportion of males that got investments after pitching compared to females who got investment after pitching. Females are less likely to get investment, even though the content of the pitching was the same. The research was conducted across VCs, accelerator programs, and pitching competitions. To me, that is quite ironic. This is a data-backed research.

Even without data, I can see this in practice. For example, I was once in a chat with some other VCs and they were saying something like, “Oh the business idea is great, the market is big, but she’s the only founder and she’s female.” That to me is sad. Why? One, the community still holds females to unrealistically high social expectations. They ask, “What if she gives birth? What if she gets married? What about our investment?” That’s very sad, right? Second, they also don’t believe that females can scale themselves up or push themselves to be great tech leaders. Third, these people take it as a casual chat. They chat about it in front of me – who is also female – and they think of it as something that is very normal. To me, this is something that is deeply rooted in gender bias stereotypes. It is something that we – starting from us – really need to take action about, and a sign that we must encourage entrepreneurship from females. Create more chances for them, give more opportunities.

What are some tangible ways we can move forwards as a start-up ecosystem? Is it having more gender-focused events? Showcasing more stories? Or targeting a quota for women in portfolios?

Stories like these are definitely important. But what is equally, if not most important is actually how we take action. I like action-oriented initiatives such as gender-lens investing – really targeting female entrepreneurs and backing them to give them support. Second, we should not forget other female communities in the ecosystem who are non-founders. These are people like female tech enthusiasts, professionals, and leaders like C-levels, Head levels. They also need support. We should create support groups. Even small things like WhatsApp groups or small mini-networking events once a month, those are very helpful. I’m personally involved in some communities like this. One is SheVC, a community driven by female VC leaders and associates in Jakarta. Another is Fintech Female, a community driven by female fintech leaders in Singapore, including fintech founders, enthusiasts, and active investors like us in Southeast Asia.

How do we drive more female talents to the VC scene?

Similar to tech companies, tech VCs are also a male-dominated industry. Many times I found myself at a table or room full of men. In fact, in many pitchings I’m the only female. That is a fact. And so one solution is definitely role-modeling. Role-modeling is about two things. One is in terms of communication, the second is in terms of number. In terms of communication, initiatives like this – ANGIN Women’s Spotlight – is very helpful. Because you spotlight women in the ecosystem and that triggers other women to join and contribute in the VC landscape. In term of numbers, we should look into eliminating gender bias in recruiting. By hiring more women, we increase the number of role models.

I found very few female VC role models in Southeast Asia, especially in Indonesia. When I started my career as a consultant, one piece of advice that the HR told me was to look up to female role models at the firm in order to boost my development quickly. The firm at that time consisted of 30-40% female, with few of them in partner level. The female proportion is considered minority, but that is more doable compared to this industry. As a female VC – especially ones starting out in the first 1-2 years – it’s important to see how to succeed as a female. Even simple tips like how to self-brand, how to build presence, how to bring yourself in a meeting by asking right and targeted questions – those are the things we should get with more role models in the tech industry.

Men also carry responsibility for getting more females in the room and encouraging female role models. What are some tangible steps we can take to hold our male counterparts accountable?

I like this question! We’re talking about what men can do, right? One is eliminating gender bias in recruiting. If the quality of the candidate is the same, think about how to also balance gender in recruiting. Another is definitely during meetings, in pitching, or in discussions with other VCs, to try to really involve female counterparts by giving them a chance to speak or asking them questions, or even as simple as introducing them in the beginning. That helps in terms of confidence. Of course, we would expect a proactive approach from female VCs as well, but sometimes in a room dominated by men, that might be a challenge that is not really visible.

How do you go forward in your day-to-day being the only female in the room? Where do you get your confidence from?

The most important thing is definitely the mindset. If you think that because we’re female that we’re victimized, then we would act or behave as if we are the minority. Like we’re being discriminated, that we’re victims. I never felt like because I was female I had different capabilities than men. That has never been my mindset. But I see many females think that way.

A second tip is to try in every meeting, in every pitching, to give a good if not great impression. Show your credibility and capability, ask the right questions, and then give some good advice, some good feedback.

The third is to leverage our natural advantage as female. Being female, we do have one advantage in terms of character. We’re seen as more caring creatures. We are perceived as being able to understand and sympathize more with others than a man can. So leverage that. Because during pitching, entrepreneurs like to be listened to. Not just about whether they can be invested in or not, but also if we can give feedback to their challenges.

Have you yourself faced personal challenges? Any incidents of facing gender bias?

One is perhaps in terms of the jokes. I feel like some jokes are improper and can lead to sexual harrasment. Not extreme, but it’s still a form of harassment. For example, I once spoke at a tech event dominated by male audiences and they said, “Oh you should be his girlfriend, oh you might want to know me further.” It’s just improper. Building presence is very important. It can be done by not responding to those things while keeping ourselves polite.

Another challenge would be the one I mentioned before, where I saw some VC investors talking about a female founder, where they actually doubt her just because she is a female. The business is good, the market is big, but just because she’s a female – because she might get married or give birth next year, they chose not to invest. Those are the two incidents I see.

Do you have any advice for other girls who want to get into the VC industry?

One is to think about yourself as a pioneer. Because if you join now, you’ll be one of the first female VCs in Indonesia and in Southeast Asia. You’ll probably be one of the first 10% of the female VCs in Indonesia actually. While venture capital itself is a growing industry – we’re getting more mature, compared to a few years ago. Think about it as ‘we’re writing history and you’re being a part of it’.

Second, if you’re facing any challenges or any difficulties in building confidence, that is a very normal thing. But with time and through mentorship, by sharing with support groups or anyone you can trust, you can overcome it.

 

[RECAP] Women in Blockchain

Last Thursday, Asosiasi Blockchain Indonesia hosted an all-woman panel discussion on practical blockchain applications from industry experts with Meredith from ANGIN and Connector.ID as moderator. Speakers included Pandu Sastrowardoyo of Blockchain Zoo, Daphne Ng of Singapore Blockchain Association (ACCESS), and Merlina Li of Indonesia Blockchain Network shared their thoughts. If you couldn’t make it, don’t worry; here are the top four takeaways and main points of the discussion:

  1. Blockchain is for women! The panelists pointed out that blockchain technology and its accompanying community are well-suited towards women. Whereas other nascent technologies at the time (i.e. big data) involved big risk with intangible or uncertain reward, blockchain is something built upon years of existing technology with monetary value and actual application. Blockchain communities and fellow “blockchain bros” have also been more supportive of women than their counterparts in, say, the data science field, according to the panelists.
  2. Blockchain is not sexy: You should view Blockchain as a technology tool that will be part of your solution. Maybe 20-30% of your product will have blockchain aspects, but the rest will be other vital components such as user experience, marketing, business model, team, etc. Just because you have a blockchain startup does not mean you can ignore the other considerations of your company.
  3. Blockchain and social impact go hand in hand: The use cases for blockchain largely involve socially impactful causes. Examples include supply chain logistics to encourage fair labor conditions, creating tokens for supporting refugee relief projects, and renewable energy among others.
  4. Blockchain both creates and requires more efficient and transparent systems: Blockchain has the capability of creating a more transparent society; transactions cannot be erased or duplicated on the blockchain, making it ideal for use cases like medical records, digital identities, and crossborder transactions (among others). However, this also requires a world where adopters are willing to be transparent. For instance, a hospital adopting blockchain technology for medical records must be comfortable with the implications – transparency in treatments and patient medical history, risking patient realization of possible medical malpractice. While this should encourage more cautious medical practice, it is easier for hospitals to simply refuse to be transparent. Thus, while the technology may exist, the market may not be willing or ready for the adoption of the technology.
  5. The future of blockchain is bright in Indonesia: Indonesia’s large population and friendlier regulations make for a great market opportunity for blockchain startups. Whereas in Singapore blockchain solutions must compete with other existing and established solutions, there is no such thing in Indonesia. An example is a centralized medical record system – something Singapore already has, but something Indonesia lacks. Therefore, a blockchain solution may face more resistance being adopted in Singapore versus in Indonesia, where the market is craving that solution.

ANGIN and Connector.ID are happy to have played a part in this fruitful discussion on the future of blockchain technology, especially as it pertains to Indonesia. We hope to continue being a part of these events in the future and look forward to the next one!

 

[RECAP] Kick Off The NextDev 2018

On Mon (16/4), The NextDev 2018 finally had their Kick Off at Empirica, SCBD. The NextDev is in search of the best Indonesian tech startup in the field of social impact. The winners of this competition would have access to mentoring, market opportunities, and will receive equity-free funding for their startup!

Here are the things you need to know about The NextDev:

  • The NextDev incorporates incubation and accelerator program in their competition to give enough foundation for startups to access the market and various stakeholders.
  • They are raising the topic of social impact, meaning startups should consider what kind of social impact they are trying to target.
  • Currently, the problems startups are facing are lack of talent pool & resources especially in technology and business development, lack of access to funding, and lack of access to mentorship and network. The NextDev aims to provide all that to the startups joining them.

FUNDRAISING OPPORTUNITY!:

The NextDev 2018 is now holding their roadshow to various cities in Indonesia which includes Surabaya, Semarang, Denpasar, Batam, Samarinda, Yogyakarta, and Jakarta. Don’t miss their deadlines as they are approaching soon! To apply, just submit your information and pitch decks to Connector.ID and mention NextDev in your application. If your startup makes the cut, we will follow up with you on next steps and then recommend you to the NextDev team. It should take you no longer than 10 minutes. Best of luck!

Media talk about it:

https://www.liputan6.com/tekno/read/3475819/ada-yang-berbeda-di-ajang-kompetisi-the-nextdev-2018-apa-itu

http://www.tribunnews.com/techno/2018/04/17/20-aplikasi-bertanding-di-the-nextdev-academy-2018

https://inet.detik.com/telecommunication/d-3974198/dicari-20-startup-yang-bisa-bikin-dampak-sosial-positif

https://www.brilio.net/komunitas/ajang-ini-ngajak-anak-muda-bikin-dampak-sosial-positif-untuk-indonesia-180418b.html

https://swa.co.id/swa/trends/nextdev-2018-bidik-startup-berdampak-sosial-kuat

https://technologue.id/segera-bersiap-telkomsel-kembali-cari-startup-terbaik-di-the-nextdev-2018/amp/

 

[RECAP] Pedals.ID x Connector.ID Branding Workshop

Last Saturday (13/4), Meredith from Connector.ID and Nadira from ANGIN held their first workshop about branding in Bandung in collaboration with Pedals.ID. Titled ‘Brand or Bust: How to Build Your Brand & Stand Out to Investors’, the 2-hour long workshop was filled with young Bandung entrepreneurs who are keen on developing their own brand.
Some key takeaways from the workshop:

  • You need to know the reason behind why your brand exists. Why should anyone care about your brand? Define the problem statement that your brand will solve!
  • Clarify your unique selling point: what does your brand have that others don’t?
  • Find out how your brand can be ‘superior’ to other brands out there.
  • Define your users! You need to understand your target market in order to better cater their needs. The more specific the better. Creating user personas can help.
  • Don’t forget you need to be able to identify your brand & how it fits in the market. This means creating a thorough competition analysis and positioning your brand in the market.
  • Finally, build a brand message that is emotionally appealing so that people will remember your brand.

This is only the beginning of future workshops held outside Jakarta. We plan on creating more workshops for aspiring entrepreneurs out there in Indonesia and provide more mentoring and resources for them. Best of luck to the Bandung participants that attended the workshop; we hope to see you all soon!

Reita Annur: Dompet Dhuafa

Tell us a bit about yourself.

My name is Reita Annur. I am from Dompet Dhuafa, a humanitarian NGO and a Lembaga Amil Zakat (LAZ) — a national organization that has been recognized by the state. We collect funding from the Muslims community, specifically from the ZISWAF (Zakat, Infaq, Alms and Wakaf) community which is channeled to the dhuafa people or the needy. The reason why we follow this is because we are a unique NGO that receives funding but also provides funding for beneficiaries in accordance with the provisions of Muslims. As for Islamic funding, it is a requirement to have eight beneficiaries that come from Zakat. Whereas for Infaq and Wakaf, Wakaf can be more general idea – you do not have to be extremely dhuafa or ‘in need’. But we also receive investment funding from CSR companies for instance, because in addition to channeling finance for dhuafa community, we are also running a social enterprise which attracts investors. The profits from these investment will of course, return to the dhuafa community.

What kinds of women’s empowerment initiatives is Dompet Dhuafa running?

We run a variety of programs. One is the called Warung Perwira or Entrepreneurial Women which aims to empower women. Why did we choose to target women? Because in a lot of households, the husband’s income is often insufficient and not stable enough to sustain the family household. So educating women on how to be able to survive if anything undesirable happens, so they can be independent economically,  foster a household and also be a role model for their children.

What are the challenges in obtaining funding?

We are indeed facing challenges with fundraising outside of Indonesia. However, for the domestic NGO inshallah we already have the trust from the people of Indonesia. In terms of scaling up fundraising to go international, we are still lacking. In fact, we already know the theory of fundraising, it’s just that we are still not confident about the application and execution of it. The language barrier in making a proposal is also an obstacle.

What challenges have you faced in building this enterprise?

We strive to empower the people in need, or dhuafa. So the challenge is how to educate these people, improve their welfare and income at the Provincial Minimum Wage (UMP) level. However, in the implementation sometimes we collide with the characters that we help, because as a channel of Islamic funds, we give grants rather than stocks or loans. This character is sometimes a bit difficult to be formed so the success of a program that we run in area differs depending on the character of the receiver. With some programs in Central Java, we are very successful and even able to scale up the industry – for example, initially we built 10 dairy farmers and it is now almost a village, with the main income coming from milk dairy cows. We provided 10 cows initially, which has now reached nearly 200 dairy cows. However, when we conduct the same program in other areas, sometime we get different results. So, there are conditions – conditions on the ground that are sometimes out of our control. That is our challenge.

How can we help to minimize the fundraising gap?

At the moment, we need the skills and knowledge on how to scale projects up. We have been able to empower farmers and breeders which has resulted in the scaling up of production. Now we are looking to scale up both in terms of financing and skill. Hopefully this can be achieved soon.

Sara Dhewanto, Founder of duithape

ANGIN Women’s Spotlight series seeks to showcase a diverse array of inspiring women leaders and their stories and experiences in order to shed light on the unique experiences of women in business. We hope that both men and women can gain from these shared experiences, that these stories can inspire change, and that other young girls are motivated to become leaders as well.
Tell me anything you want about your venture:
Basically, it is virtual banking for the unbanked. In Indonesia, 80% of Indonesians don’t have bank accounts which makes it extremely difficult for funds to flow freely. I found that to be a big issue in my previous jobs. It is completely necessary for Indonesians to be able to make remittances easily, to have cashless payments, to have access to basic financial services. So that’s why we’re doing it.
In your view, are there ways in which women could maybe benefit more from this service? How are women specifically affected by a lack of access to financial capital?
Basically, this app we have – the app is just the technology, but it’s based on communities. There’s the distribution side, where we have to work with a lot of agents. Anybody who has our app basically has a minutes (pulsa) store in their hand – without needing to own a physical store. This actually  fits really well with women who stay at home. They would be able to not only provide a service but also obtain sources of additional income. This would enable, for example, women who are looking for a part-time job to have additional income without having to leave home. So actually it is very much fitting for women.
Can you speak of any challenges that you yourself faced as a woman entrepreneur?
Actually, I never looked at it that way. Until one of my investors said, “You’re a woman entrepreneur. Actually, there are a lot of investors specifically targeting women entrepreneurs. You should emphasize that”. So actually I didn’t even realize that there was anything different. For me, I didn’t even realize and I found out it is actually helpful.
I think one of the things that are more difficult in terms of being a woman is that sometimes when you’re being firm, people take that differently coming from a female versus a male. A male comes off as strong whereas if you’re a woman, you’re bitchy. I’ve been very fortunate actually to have my team. It’s a very good team, and I hope they don’t look at me that way. But I do get a sense that if a woman is firm, it is perceived more negatively rather than positive. And it’s very different for males, it is perceived more positively rather than negative.
In the past, you’ve managed to go quite far in ExxonMobil and the Millennium Challenge Account-Indonesia (MCA-I). Did you face any challenges in the corporate world? How did you deal with more patriarchal workplace environments?
I do think finance is more traditionally a women’s role in Indonesia. But you’re right, for CFO level there are a lot of males. I don’t know, I guess I didn’t really acknowledge it. Even in MCA-I, I had a 62 year old American & 61 year old Canadian reporting to me. And it wasn’t an issue. Maybe if it were a 62 year old Indonesian male, it would be more of an issue.
I think that in Indonesia it’s been — I hope it’s not just my case, but I think it’s been pretty good.  I don’t really feel that much of a difference. Or maybe it’s because I haven’t realized it. A lot of the women I know chose to stop working because they wanted to do something else. With regards to pay equality, there is some truth to it. But in general, even though Indonesia is very patriarchal in terms of culture, I think here it’s pretty good [for women]. You get a lot of the same chances. For example at MCA-I, everyone who interviewed for CFO was interviewed at the same time, so I knew exactly who I was up against. And it was three males way older than me. One was a CEO at a bank, two were CFOs of big companies, and then there was, me. I wasn’t really expecting much, but I actually got the position. So hopefully it’s not just my line of thinking but that there are actually a lot of opportunities for women. For example in MCA-I, the previous CEO was male but he was replaced by a female.
Do you have any advice to give to young women who are aspiring to be entrepreneurs?
Look for the right husband. Seriously. Because for women, I never believed that you have to make a choice. That you have to either choose family or you choose your career. No, you can actually have both. But there’s one huge caveat: you’ve got to have the right spouse. And that’s very important because only the right spouse who has the right mindset will be able to support you along the way. My biggest cheerleader is my husband, so I’m very fortunate. If you don’t want to get married, though, don’t even worry. But if you do want to get married, that’s the key.
Number two, it is a very different kind of skillset that is necessary for working as an entrepreneur versus as an employee; I always did very well as an employee. But the complexities of being an entrepreneur are a lot harder. It’s not just about doing work. As an employee, you do your work and you do it well. And that’s enough. But as an entrepreneur, it’s a lot more complex. You’re suddenly in charge of feeding the families of your employees. If you don’t do well, they don’t eat. It includes them and their five kids (Yes, I actually have an employee that has five kids, and he’s the breadwinner, so I have them in the back of my mind).
You’re always looking at the big picture and looking at it to make sure you can survive. This is my passion and I really believe in what I’m doing, but it is super hard compared to just being an employee. So if you’re going to be an entrepreneur, make sure you have your finances set. Get some savings. Make sure you have something to live by, so you can survive. Just expect pain, because it’ll happen. But learn to be more lighthearted. Take it lightly. And remember why you’re doing it in the first place. If you’re going to be an entrepreneur, make sure it’s something you really believe in. Otherwise, it’s not worth it.
Do you have any tips with dealing with workplace discrimination, toxic masculinity, etc.?
Early in my career, yes. Later on, not so much. But early on, I was always perceived as a little girl, and some treated me more dismissively. Or, on the other hand I feel like there are some that think they can be handsy. You have to stand your ground as a woman.
But I think because I didn’t even think of it much, it really helps. I didn’t realize that because I am a woman, things should be different. I just acted professionally; how you perceive yourself and how you act tend to get the same reaction from other people. So I think it paid off that I didn’t realize I was supposed to be a woman with differences. I never really felt it. And at the end of the day, I think that’s one of the reasons why people never treated me that way. They just looked at me as a colleague. The one who was handsy was flirty the first two months; but after he got to know me, he never even tried. He was still really handsy with the other girls, but never with me. And I think that’s really the thing. It’s really important how you conduct and perceive yourself. You keep it professional and you make sure that is the way things are. And if that’s the way you conduct and see yourself, people will respond accordingly.